Refund Policy for Music AI Generator

Last Updated: May 14, 2026
Thank you for choosing Muzix. We want you to be completely satisfied with our AI music generation service. Here's our refund policy:

Refund Window


You may request a full refund within 14 days of your purchase
The 14-day period starts from the date of your initial purchase
This applies to subscription purchases and one-time credit packs


How to Request a Refund


Email us at support@muzix.app from the address associated with your account
Include your account email and order details
No reason is required


Refund Processing


We will process refund requests within 3 business days
Refunds are issued to your original payment method
Processing time may vary by payment provider (typically 5-10 business days)


After a Refund


Your premium access ends once the refund is processed
Your subscription access ends; music generation requires purchased credits


Contact


For any refund questions, email support@muzix.app
We aim to respond to all inquiries within 24 hours


Policy Updates


We may update this refund policy from time to time
Users will be notified of significant changes